TL;DR A decision model such as Jev does not write. It answers questions you set in a fixed form, such as a category or a yes or no, and says how sure it is. It sorts tickets, records and documents quickly and cheaply, and does most for a process as a first stage that settles...
Businesses can store millions of records in their databases. But how does a Business Analyst find the specific information needed to answer a business question? 🤔 That is where SQL comes in. Business Analysts use SQL (Structured Query Language) to retrieve, filter and explore information stored in relational databases. For example, a BA could investigate...
Businesses generate data every day, but having data is not enough. A Business Analyst needs to help people understand what that data is saying. 🔎 Power BI helps BAs transform business data into interactive dashboards and visual reports. A BA might use it to track sales, KPIs, product performance, regional trends or customer behaviour. The...
When people hear “Business Analyst,” they may imagine someone simply working with spreadsheets and numbers. But what does a BA actually do with Excel? Business Analysts use Excel to work with business data, from organising and cleaning information to analysing patterns, comparing performance and creating useful summaries. For example, a BA might examine sales data...
Work you can define and check can be handed over to AI. Deciding what a customer is owed cannot. Simply editing a recommendation does not make it yours, and nobody owns an output they cannot change. AI can make wrong answers look like right ones; ensure proper guardrails are in place. MIT NANDA’s preliminary 2025...
The future of business is powered by data, innovation, and the right connections. From AI to ROI: CBA Forum 2026 brings together technology, data, and people to transform intelligence into real business impact. 📈✨ 📅 27th October 2026 🕒 From 3.00 p.m. onwards 📍 The Pavilion at the Edge, Waters Edge Mark your calendars. Stay...
Every business makes decisions. The real question is: How many of those decisions are backed by meaningful insights? When decisions rely mainly on assumptions, intuition, or outdated information, businesses can miss opportunities, overlook risks, and invest resources in the wrong places. Data analytics can help turn scattered information into clearer insights, smarter decisions, and measurable...
Every day, your business generates data about how work gets done. But what is that data telling you about the time you’re losing? Repeated delays, process bottlenecks, unnecessary steps, resource waste, and slow turnaround times can quietly add up to . Without data, these inefficiencies can easily become part of “the way things are done.”...
What if some of the customers you lost had already shown signs that they were about to leave? Customer behaviour can reveal important signals: declining engagement, changing purchasing patterns, reduced activity, and shifts in customer needs. When these signals go unnoticed, businesses may only realize there’s a problem after the customer is already gone. Analytics...
Your business is already generating data every day, from customers and sales to operations and market activity. But how much of that data is actually being used to discover opportunities? Hidden in your data could be emerging customer trends, untapped market segments, changing behaviours, and opportunities for growth. The challenge isn’t always a lack of...
© 2026 University of Moratuwa . All rights reserved.
© 2026 University of Moratuwa . All rights reserved.